Terms of Service
Welcome to SkillSphere, where we aim to deliver exceptional executive training programs designed to elevate your professional capabilities. By accessing our services, you agree to comply with our Terms of Service, which outlines the rules and regulations governing the use of our offerings.
These Terms apply to all users who access our website and engage with our training programs. It is essential to understand that by enrolling in our programs or utilizing our resources, you accept these terms in full. If you disagree with any part of these terms, please refrain from using our services.
SkillSphere reserves the right to modify these Terms at any time without prior notice. We encourage our users to review these Terms periodically for any changes. Continued use of our services after modifications constitutes acceptance of the new Terms.
Our training programs are designed for professionals seeking to enhance their skills and leadership abilities. By participating in these programs, students agree to engage actively and respectfully with instructors and fellow participants, maintaining a professional demeanor throughout.
Enrollment in any of our courses requires a commitment to complete the program. If a participant must withdraw, they should notify us at least 14 days in advance to receive a partial refund, minus administrative fees. Failure to notify us may result in forfeiture of the registration fee.
All content provided in our programs, including but not limited to videos, materials, and assessments, is the intellectual property of SkillSphere. Participants are prohibited from reproducing, distributing, or selling any of this content without explicit written permission from us.
While we strive to ensure that our training programs meet high-quality standards, SkillSphere does not guarantee specific results from participation. Individual success depends on various factors, including personal effort and prior experience. We encourage honesty and transparency in self-assessment and goal-setting.
Participants are responsible for maintaining the confidentiality of their account information and for all activities that occur under their accounts. If any unauthorized use or security breach is suspected, it is imperative to notify SkillSphere immediately at info@skillspherefast.com.
SkillSphere is committed to providing a safe and inclusive learning environment. Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in immediate expulsion from the program without a refund.
For any questions or concerns regarding these Terms of Service, please contact us at our email address info@skillspherefast.com or reach us by phone at +41 41 410 45 16. Our office is located at Rathausquai 1, 6004 Luzern, Switzerland, and we welcome any inquiries to ensure clarity and satisfaction with our services.
Terms of Return
At SkillSphere, we strive to provide an unparalleled learning experience through our executive training programs. We understand that investing in your professional development is a significant commitment, and we want you to be fully satisfied with your choice. Therefore, we have established a comprehensive return policy to ensure your peace of mind.
If for any reason you find that a course does not meet your expectations, you may be eligible for a return. Our return policy applies to all executive training programs offered at SkillSphere. We encourage you to carefully review the program details before making a purchase, as well as to consider your learning objectives and outcomes.
To request a return, please contact us within 14 days of the course start date. You can reach our customer service team via email at info@skillspherefast.com or by calling us at +41 41 410 45 16. Our team is here to assist you and guide you through the return process.
All return requests must be accompanied by proof of purchase. Please ensure that you keep a copy of your transaction details for your records. Returns will only be processed if the request is made within the specified timeframe and meets our policy criteria.
SkillSphere reserves the right to review and determine the eligibility of each return request. Factors such as attendance, participation, and engagement levels during the course may be taken into consideration. Our goal is to ensure that our programs deliver value to our participants.
In the case of an approved return, we will issue a full refund of the course fee. Refunds will be processed using the original payment method within 14 business days of approval. Please note that any additional fees, such as transaction or processing fees, may not be included in the refund.
We encourage participants to actively engage in the training programs to derive the maximum benefit. Our courses are designed to foster an interactive learning environment that enhances skill development and networking opportunities. Therefore, we recommend attending all sessions to fully appreciate the value of the training.
In the event that a course is canceled by SkillSphere, participants will be notified promptly. In such cases, you will have the option to transfer to another program or receive a full refund. We are committed to ensuring that our participants have a rewarding experience, and we will work diligently to accommodate your needs.
If you have any questions regarding our terms of return or need further clarification, please do not hesitate to contact us. Our customer service team is dedicated to providing you with the support you need as you navigate your professional development journey.
Thank you for choosing SkillSphere for your executive training needs. We appreciate your trust in us and are confident that our programs will empower you to achieve your career goals. We look forward to your participation and are excited to support you in your learning endeavors.